Shipping policy
Shipping Policy
Thank you for shopping with My Website. Below you will find important information regarding our shipping process, delivery times, and policies.
Order Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.
Shipping Times
United States (US)
- Estimated delivery time: 15–30 business days.
Worldwide Shipping (WW)
- Estimated delivery time: 30–45 business days.
Delivery times are estimates only and may vary depending on the shipping carrier, customs processing, or external factors beyond our control.
Tracking Information
Once your order has been shipped, you will receive an email containing your tracking number.
⚠️ Important:
After receiving your tracking number, please allow 24–48 hours for the tracking information to update and show movement in the carrier’s system.
Shipping Delays
While we do our best to ensure timely deliveries, we are not responsible for delays caused by postal services or shipping carriers.
Delays may occur due to:
- Customs processing
- Weather conditions
- High shipping demand
- Transportation or logistical issues
Incorrect Shipping Addresses
Customers are responsible for providing the correct and complete shipping address at checkout. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact the shipping carrier directly to file a claim.
Please keep:
- All original packaging
- Damaged items
- Relevant shipping documents
before submitting any claim.
Customs, Duties & Taxes
International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.
Returns & Refunds
For more information regarding returns and refunds, please refer to our Returns & Refunds Policy.